How important is structured data?

LLMs devour unstructured data. As a result, they can answer simple customer questions about product returns by scouring documents. But they are unable to handle marginally harder questions such as whether this specific return for this particular customer is within the return window. And as any data analyst knows, don’t bother with modestly more complex questions such as whether foreign supplier returns have been more frequent than domestic. These are not LLM deficiencies; they are data issues. Till they are solved, LLMs will be limited in their usefulness to enterprises. Logically sound structured data is the key to unlocking the potential of Gen-AI.